FAQs

Menstrual underwear is available in Asia back in 80s, firstly introduced by Wacoal. The main purpose back then is to prevent leakage overflowed from pads. (Tampons wasn’t that popular in Asia). As time and technology moving forward, other than leakproof-ness, period underwear nowadays provides absorbency so customers can wear directly on light days or for stress leaks.

Neione period underwear are leak proof, absorbent, anti-microbial and odor control. For any condition that you require extra protection, Neione is for you. Other than menstruation, our leak proof underwear are also useful for Light Bladder Leaks, Stress or Urge Incontinence, Postpartum/post-delivery Bleeding, Menopause Sweating, etc.

Yes or no, depending on the discharge volume and the type of period panties that you choose. There are mainly two types in the market, one with absorbency and one without.

The absorbent period panties usually with capacity of 15-20ml. is equivalent to two panty liners or two tampons, so customers can wear the underwear directly if the menstruation is light. For regular or heavy flow, wear together with other protection. Customers should not expect absorbent period panties can replace maxi pads or incontinence pads as the absorbency of pads usually can go up to 40-50mls.

The non-absorbent period panties mainly serve to prevent leakage and must use together with pads or tampons in any case. Customers who look for extra protection when using tampons, menstrual cups or in case the pads twisted after a long day wear would love the sleekness of this type of period panties.

Back to reasonable expectation, period panties mainly serves to prevent leakage. The leak proof capability helps relieving the hassle and embarrassment of stained pants or mattress. With leak proof period panties, customer can choose light or regular pad instead of heavy and long pads. For light days, customer can even wear the underwear directly instead of using panty liners.

With period panties, customers can skip buying panty liners and buy fewer "extra-long" maxi pads. The built-in leak proof layer allows you toss and turn during sleep or exercise without worrying about the leakage overflowed from pads, cups or tampons.

However, there is always a however, absorbent period panties usually only work well for light flow if you plan to just wear the underwear alone. We strongly recommend customers use other protection together with the period panties if the discharge is more than the stated absorbent capacity.

When washed properly, Neione period panties could last for years. Just remember that fabric softener and extreme heat are not friends of period panties. Whilst fabric softener tends to form a coating on the fabric surface that could diminish the absorbency, exposing to extreme heat for prolonged period could damage the leak proof layer. Look for the washing instructions come with package for proper care instructions.

Depending on the style, the absorbency ranges from 5-30ml. Generally speaking, 6ml. equals to one tampon. We specify the absorbent capacity of different styles under the “Product Information” section. Or write to us if you have any questions.

You can test the absorbency by splashing clean water on top of the inner layer to see if the absorbency meets your need.

Yes, the leakproof layer goes from the front to the back. Depends on the style, the extend of front coverage varies from mid-way to full coverage up to the waistline.

Fluid will pass through the absorbent layer within seconds. Except for heavy days or when the period panties are in full, you would feel no wetness.

Well, probably not a good idea.

Not more than normal clothing noise.

We recommend wearing period panties per necessary only. Period panties are by nature less breathable than regular underwear, and breathability is crucial for vaginal health.

Neione period undies are made of fabric that meets the STANDARD 100 by OEKO-TEX®, which is one of the world's best-known labels for textiles tested for harmful substances. It stands for customer confidence and high product safety. And no, our undies don’t contain PFAs.

For the underwear’s longevity, we recommended machine wash cold & hang dry. If you must use dryer, set the dryer at the lowest setting or air-dry setting. Our panties can be dried at 50 ℃ or 122 ℉ or lower.

We offer 30-day purchase guarantee post purchase. Returned products must be un-worn, un-washed, un-altered. You are welcome to try on our products on top of your clean underwear for fitting purpose. You may return unworn garments in original packaging for a refund within 30 days of your purchase.

Shipping fees for different destinations are listed in the Shipping page. We offer free shipping for a single order of more than USD45.00. Sometimes we would do free shipping promotion without minimum spending, so stay tuned for more savings! Neione does not cover or refund the cost of return postage unless the products that you receive are incorrect or defective.